What is included on every plan?+
The shared team inbox, contacts and segments, broadcasts, templates, chatbot flows, the website chat widget, lead forms, and ad conversion sync (Meta, Google, TikTok, Snapchat, and Microsoft Ads) with click-to-WhatsApp attribution. Your ad account learns from every WhatsApp conversation, on every plan, not just the top tier.
What is the difference between Starter, Growth, and Scale?+
Starter runs WhatsApp properly: your team handles conversations with AI as a copilot drafting replies and summaries. Growth is your AI sales team: AI qualifies leads and resolves tickets on its own, plus Instagram (rolling out), abandoned-cart recovery, and sequences. Scale runs it like a business: multi-brand agency workspace, revenue analytics, and developer API access.
Is there a free trial?+
Yes. 7 days, no credit card. You get Growth-plan features with Starter-plan seats, so you feel the AI autopilot before you decide which plan to keep.
How does annual billing work?+
Pay for the year and your monthly rate drops: Starter to $65 (AED 239), Growth to $109 (AED 399), Scale to $218 (AED 799). The monthly price stays visible either way, so you can always see what you are paying.
What happens if I go over a plan limit?+
Most limits are a hard ceiling with a clear upgrade path, never a surprise charge, most obviously on conversion events. The only thing billed from your wallet is AI usage beyond your monthly allowance.
How much do WhatsApp conversations cost?+
Exactly what Meta charges, and nothing more. Stravax Engage runs Tech Provider billing: Meta bills your own WhatsApp Business account directly, at Meta's published rates for your country, on your own Meta invoice. Stravax Engage adds 0% markup, so a message never draws on your Engage wallet.
Is there an iOS or Android app?+
The Android app is live on Google Play, and the iOS app is in final testing and coming soon. Both are included on every plan at no extra charge. Engage also runs in any mobile browser, with the full inbox, CRM, and campaigns.
Can I add more users than my plan includes?+
Yes, an extra seat is $12 (AED 44) per month, on any plan.
Do you support agencies or multiple brands?+
Yes. Above Scale we build a workspace for agencies and larger operators: separate client organisations with their own wallets and invoices, client dashboards, and your own markup on messaging. See the agency section above, it is inquiry-based since every setup is different.
Can I choose my currency?+
Yes, USD or AED, switchable any time with the toggle above. Monthly and annual billing only, no quarterly.